Privacy Policy

Introduction

Welcome to Ex Files ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using Ex Files, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Username and profile information
• Email address (for account verification and communication)
• Age range and location (optional, for demographic purposes)
• Profile picture or avatar (if you choose to upload one)
• Any other information you voluntarily provide

Content You Create

We collect and store the content you create on our platform, including:

• Stories, posts, and comments you publish
• Messages you send to other users
• Collections and saved content
• Reactions, votes, and interactions

Automatically Collected Information

When you use our services, we automatically collect certain information:

• Device information (device type, operating system, browser type)
• IP address and approximate location
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies
• Log files and analytics data

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services
• To create and manage your account
• To process transactions and send related information
• To send you notifications, updates, and communications
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and security threats
• To enforce our terms of service and community guidelines
• To analyze usage patterns and improve user experience
• To comply with legal obligations and protect our rights

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your data is stored on secure servers and is encrypted in transit. We retain your information for as long as necessary to provide our services and comply with legal obligations.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Public Content: Stories, comments, and other content you post publicly are visible to all users
• Service Providers: We may share information with third-party service providers who perform services on our behalf (hosting, analytics, email delivery)
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred
• With Your Consent: We may share information with your explicit consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of cookies we use:

• Essential Cookies: Required for the platform to function properly
• Authentication Cookies: To keep you logged in and maintain your session
• Preference Cookies: To remember your settings and preferences
• Analytics Cookies: To understand how users interact with our platform

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing your information
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: